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Here you will find useful information for those of you who are a resident guest during the summer. If you have further questions, you can find the answer in our FAQ or contact us via the same page.
To the FAQ

The linen set

If you did not book the linen set before arrival, you can do so on the spot for SEK 145/set. Call 054-13 26 00 to book. 

On departure, you leave the sheets in a pile inside the door when you leave. 

Check out 

Check-out must take place no later than 2:00 p.m., 10:00 a.m. if you have purchased departure seats or if otherwise stated in the booking confirmation. Leave the key cards in the accommodation or alternatively in the designated box at your accommodation's check-in point. If you have a digital lock, you don't have to do anything other than check out via the check-out SMS and lock the door. 

Service points 

If something in the accommodation has broken or if you are missing something, contact us on 054-13 26 00. Most things can be borrowed from our service points. 

Accommodations with digital check-in

You who have booked accommodation with digital check-in can go directly to the accommodation when it is time to check in. You open the door by keying in a # followed by the 10-digit code you received via SMS. The lock lights up green when the door is unlocked. For the remainder of your stay, it is enough to open and lock the door with the last 5 digits of the SMS. To lock, close the door, key in the 5-digit code and lift the handle. Check that it is locked by pressing down on the handle

Parking

If you book accommodation through us, at least one parking space at the accommodation is always included. We also have a larger public parking lot in Branäs village at the entrance and one at the ski rental up on Branäsberget.

Charge electric car

In Branäs, we offer simple charging ChargeNode and the EVcore app for you with an electric car. On Branäsberget, there are public charging stations next to Soltorget and at the back of the ski rental. In Branäs by, there are 19 charging stations in the large parking lot at Bävertorget. There are also charging stations at some accommodation, for the guests who rent and live there, this can be searched in our accommodation booking and the charging is paid via app. 

For residents in Mountain Lodge: 13 pcs 22kw. Area code for Chargenode: 2345

General at Soltorget: 6 pcs. Area code for EVcore: 1677

General behind the ski rental: 9 pcs. (mobile)

Public poles at the Village's large car park: 10 pcs 11kw. Area code for Chargenode: 3209

Public poles at the village's main car park: 10 pcs. (mobile)

For residents in Mattestorp Longhouse: 3 units 11kw. Chargenode area code: 3248

Please note that it is forbidden to charge electric cars via power sockets or sockets for engine heaters as this can cause overload and electrical fire. All charging must take place via charging posts. If you break the ban, you will receive a warning followed by a fine of SEK 5,000 if it happens again. 

Bicycle and lift pass

You book and rent bicycles and lift tickets via the link below. Booked bicycles are picked up and left in the bicycle rental, which during the summer is located inside Soltorget's Shop och Livs. The booking of lift tickets is completely digital and is only done via the website. Ordered lift passes can be collected from the ski rental or shop. If you have a lift pass from a previous visit, you can load it via the link before your arrival.

Book a bike here

Book or load lift tickets here

Cleaning 

Do you clean the accommodation yourself upon departure? The little cleaning help be followed. Rags, cleaning agents, vacuum cleaners and mops are available in the cleaning cupboard in each residence. If you are dissatisfied with the cleaning upon arrival, call 054-13 26 00 to make a fault report and we will come and fix it. The fault report must be received by us no later than 11.00 a.m. the day after arrival. 

If you wish to book a place of departure, it must be done no later than 2 days before departure, on tel. 054-13 26 00. It is possible to use the RUT deduction, then state your social security number. We reserve the right that the final city may be fully booked. If you have ordered final cleaning, the rubbish must be emptied and the dishes clean (it is fine to leave the dishwasher running).  

Stomach flu routines

Should you suffer from an illness during your stay in Branäs, such as an upset stomach, contact us for help collecting rented sheets, borrowing a washing machine or the like. Please keep us informed if you suffer from an upset stomach, so that we can take this into account, and clean up if you have booked cleaning through us. 

Wifi 

If your booked accommodation has wifi, the password must be in connection with the router, either on the router or posted on the wall. Branäs is not able to provide support for routers that do not work. 

WiFi is included at Ski Lodge, Bävertorget, Mountain Lodge and Soltorget. 

Gym  - For guests at Soltorget and Mountain Lodge

Guests at the Ski Lodge and Mountain Lodge have free gym access. Use your key card to enter.

Sauna section – For guests at Mountain Lodge, Soltorget and Ski Lodge

On the first floor of the Mountain Lodge there is a common sauna section for guests staying at the Mountain Lodge and Soltorget. If you stay at the Ski Lodge, the sauna is also there on the first floorDuring the summer season, you need to contact us before your arrival if you wish to use the sauna. 

Activity room at Soltorget

During the summer season, the activity room at Soltorget is open to everyone. Here you will find Nintendo Switch, ping-pong table, air hockey and comfortable sofas to relax and socialize in. You will find the activity room on the ground floor in House C, opening hours are 09:00-22:30.

Stove 

If there is smoke coming in or if you have difficulty getting a fire going in the stove, check that the kitchen fan is off and try opening a window. 

If the property has an ethanol stove, you will find instructions here.

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