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If you did not book the linen set before arrival, you can do so on the spot for SEK 145/set. Call 054-13 26 00 to book.
On departure, you leave the sheets in a pile inside the door when you leave.
If something in the accommodation has broken or if you are missing something, contact us on 054-13 26 00. Most things can be borrowed from our service points.
Find the nearest service point
At each accommodation, the guest is responsible for shoveling. If you feel that roads and parking are poorly plowed, you can contact us on 054-13 26 00. If it needs sanding, we have sandboxes on display in the facility to make it easier.
If you book accommodation through us, at least one parking space at the accommodation is always included. We also have a larger public parking lot in Branäs village at the entrance and one at the ski rental up on Branäsberget.
To start your charging, you use the app from ChargeNode. Area codes are marked on site at each charging station.
Please note that it is forbidden to charge electric cars via power sockets or sockets for engine heaters as this can cause overload and electrical fire. All charging must take place via charging posts. If you break the ban, you will receive a warning followed by a fine of SEK 5,000 if it happens again.
If you have pre-booked ski equipment and chosen to drive out, the skis are in the unit's ski storage. If you have chosen to collect the equipment from the ski rental, you will receive an SMS when it is ready for collection.
Both pick-up of pre-booked lift tickets and lift tickets bought on site takes place via lift machines from and including the 24/25 season. If you already have a lift pass, you can easily and easily load it here on the web via the link below.
When checking out, you can leave rented equipment in the ski storage at your booked accommodation or return it to the ski rental.
Book or load lift tickets here
Do you clean the accommodation yourself upon departure? The little cleaning help be followed. Rags, cleaning agents, vacuum cleaners and mops are available in the cleaning cupboard in each residence. If you are dissatisfied with the cleaning upon arrival, call 054-13 26 00 to make a fault report and we will come and fix it. The fault report must be received by us no later than 11.00 a.m. the day after arrival.
If you wish to book a place of departure, it must be done no later than 2 days before departure by calling 054-13 26 00. It is possible to use the RUT deduction, then state your social security number. We reserve the right to final city may be fully booked. If you have ordered final cleaning, the rubbish must be emptied and the dishes clean (it is fine to leave the dishwasher running).
Should you suffer from an illness during your stay in Branäs, such as an upset stomach, contact us for help collecting rented sheets, borrowing a washing machine or the like. Please keep us informed if you suffer from an upset stomach, so that we can take this into account, and clean up if you have booked cleaning through us.
If you have booked ski equipment with delivery, it will be delivered to the accommodation's ski storage, some accommodation has ski storage in the ski rental, see what applies on your confirmation. The key to the ski storage can be found in the hall, usually on a hook by the clothes hanger or alternatively in a cupboard or equivalent.
If you have booked the linen set, firewood or ski equipment with delivery, this will be delivered during your arrival day. Our goal is for you to have your delivery no later than 6 p.m.
If your booked accommodation has wifi, the password must be in connection with the router, either on the router or posted on the wall. If there is a cottage folder in the accommodation, there may also be information about wifi there. Branäs Fritidscenter is not able to provide support for routers that do not work.
Free Wi-Fi is included at the Ski Lodge, Bävertorget, Mountain Lodge and Soltorget.
If there is smoke coming in or if you have difficulty getting a fire going in the stove, check that the kitchen fan is off and try opening a window.
If the property has an ethanol stove, you will find instructions here.
On the first floor of the Mountain Lodge there is a common sauna section for guests staying at the Mountain Lodge and Soltorget. If you stay at the Ski Lodge, the sauna is also there on the first floor. During winter season is the sauna hot from 16:00 to 22:00. Use your key card to enter.
During summer, you need to contact us before your arrival if you wish to use the sauna.
You can find the gym at Soltorget, in Building C. Opening hours are 07.00-21.30 and you use your key card to enter.
You can find the activity room at Soltorget, in building C. Opening hours are 09.00-22.30. To enter, you use your key card. In the activity room there is a ping pong table, pool table, air hockey, football games and Nintendo Switch.
054-13 26 00
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